The A-Z of benefits provides a comprehensive guide to all the benefits affecting children and families. Updated regularly, this section contains helpful information about who can claim each benefit and how to go about it.
Education Welfare Benefits (ENGLAND)
Education Welfare Benefits (WALES
Housing Benefit (HB) – CHANGES IN WALES – FAQ’s (v12.0) April 2011 – April 2014
Last updated: 22 November 2011
The Benefit Enquiry Line
The Department for Work and Pensions (DWP) run a telephone helpline giving information on benefits for sick and disabled people, their representatives and carers. This is called the Benefit Enquiry Line (BEL). In Northern Ireland, the Benefit Enquiry Line is run by the Social Security Agency. The helpline also offers help filling out claim forms over the phone when you are applying for Disability Living Allowance and Attendance Allowance.
In England, Wales and Scotland, you can contact the Benefit Enquiry Line on:
Tel: 0800 88 22 00
Textphone: 0800 24 33 55
You can also use the RNID Typetalk service.
The Benefit Enquiry Line is open 8.30 am to 6.30 pm Monday to Friday.
In Northern Ireland, phone: 0800 220674.